Shipping & Logistics

Reliable shipping and easy returns for your wellness needs.

🚚 Shipping Policy

1. Order Processing

All orders placed on TitanicLongTime are processed within 1–2 business days (excluding Sundays and public holidays).

• Orders placed before cut-off time may be processed the same day

• Orders placed on weekends or holidays will be processed on the next working day

• Once processed, orders are handed over to our logistics partners for dispatch

2. Shipping Timeline

We aim to deliver your order within the following timelines:

• Metro Cities: 2–4 business days

• Non-Metro / Tier 2 & 3 Cities: 3–7 business days

• Remote Locations: 5–10 business days

Delivery timelines are indicative and may vary based on location and courier partner serviceability.

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before payment

• We may offer free shipping on select orders, promotions, or minimum cart value (if applicable)

4. Order Tracking

Once your order is shipped:

• You will receive a confirmation message/email with tracking details

• You can track your order using the provided tracking link

5. Delivery Attempts

• Our delivery partners will make multiple attempts to deliver your order

• Please ensure your contact details and address are accurate to avoid delays or failed deliveries

6. Delays & Exceptions

While we strive to deliver within the estimated timelines, delays may occur due to:

• High order volumes

• Weather conditions

• Operational or logistics disruptions

• Regional restrictions or unforeseen circumstances

In such cases, we appreciate your patience and understanding.

7. Damaged or Tampered Packages

We take utmost care in packaging your order. However, if you receive:

• A damaged, tampered, or leaking package

Please:

• Do not accept the delivery (if visibly damaged), OR

• Report the issue within 48 hours of delivery with supporting images/videos

We will assist you with a suitable resolution as per our Returns Policy.

8. Incorrect Address / Failed Delivery

• Customers are responsible for providing accurate and complete delivery details

• In case of incorrect address or repeated delivery failures:

  • The order may be returned to us

  • Re-shipping charges may apply

9. Service Coverage

We currently ship across most serviceable locations in India.
However, delivery is subject to availability of courier services in your area.

10. Contact Us

For any shipping-related queries or support:

📧 Email: titaniclongtime@gmail.com
📍 Address: Pimple Saudagar, Pune, Maharashtra, India – 411027